Welcome to 311GNV, where Gainesville is at your service.

Please use 311GNV to identify issues such as graffiti, potholes, overgrown lots, and damaged or missing street signs in the city of Gainesville. The interactive map allows you to pinpoint the issue’s location.

The appropriate city of Gainesville staff will be alerted and a response coordinated to ensure satisfactory resolution. You may select to receive email updates and can return here to check the status of submitted issues.

Public safety issues needing immediate attention and critical issues noticed after hours (from 6pm-7am Monday-Thursday and any time Friday-Sunday), such as down street signs, traffic signal outages, etc., should be reported directly to 352-955-1818 (for non-emergencies) or 911 (for emergencies).